Hospitality Cleaning Services, Perfected Since 1983
Over 40 years of Invisible Maintenance for hotels, resorts, and commercial properties nationwide. The work no guest ever notices, because nothing is ever out of place.
Your brand standard is a promise made a thousand times a night. We are the reason it holds.
Nationwide Hospitality Cleaning Services and Staffing
Hotel Cleaning Services has delivered hospitality cleaning services, skilled staffing, and specialty environmental work since 1983. Over 40 years in, we support top hotel and resort brands and commercial properties across 16 markets. Every program is built around a single idea: guests should never see the work, only the result.
Over 40 Years of Excellence
Founded in 1983 by John Knoepker with a vision to reshape the cleaning services industry, HCS has spent more than four decades becoming best-in-class in hospitality cleaning, staffing, and management. Four decades of refinement is what separates a clean room from an invisible one.
Our Story
Why HCS?
Not Just Hotel Cleaning
While "cleaning" is in our name, our expertise is much broader. We specialize in comprehensive contract and seasonal staffing, hotel management support, and expanded environmental services. Whether you need a full-time outsourced housekeeping department or supplemental labor during Orlando’s peak "Spring Break" or "Holiday" seasons, we provide the infrastructure to keep your operations running smoothly.
Customizable Programs
No two properties in the "Theme Park Capital of the World" are alike. We don't believe in one-size-fits-all solutions. Our team works closely with your General Manager and Executive Housekeeper to tailor each service and staffing program specifically for your property’s layout, occupancy rates, and brand standards.
Exceptional Staff
Our highly-trained team is the backbone of our success. We perform rigorous vetting, including background checks and hospitality-specific training, to ensure our staff seamlessly integrates with your internal culture. We are committed to delivering the best experience for you and your guests, ensuring every interaction reflects your brand's commitment to excellence.
Superior Service
From immaculate rooms to first-class lobby hospitality, you’ll benefit from our benchmark of excellence. We utilize the latest industry tools and eco-friendly chemicals to ensure a deep clean that doesn't just look good but meets the highest sanitization standards.
Trusted by Top Hotel Brands
We specialize in luxury and high-capacity environments. We are proud to be trusted by industry leaders, including Loews Hotels, Miraval by Hyatt, The Ritz-Carlton, and Sheraton. Our ability to maintain the rigorous standards of these global brands makes us the preferred choice for Orlando’s most prestigious properties.
Find Us Nationwide
Our U.S. footprint is large and expanding. Contact HCS to explore opportunities in your city.
In Our Customers’ Words
HCS has repeatedly impressed us with their commitment to excellence and drive to exceed our expectations. It's been a pleasure working with the HCS Executive Manager for our property. Our weekly meetings have led to great results.
Let’s Connect
Contact our national headquarters today to discuss how we can support your hotel, resort, or commercial facility.