About Hotel Cleaning Services
Hotel Cleaning Services’ success story began in 1983 in Kansas City, Missouri. Our founder, John Knoepker, launched the company with a vision for reshaping the cleaning service industry.
Today, we are one of the largest and most trusted cleaning and hospitality staffing companies in the United States. We provide an outstanding level of service and cleanliness for our resort, hotel, spa, restaurant, and commercial clients, consistently exceeding expectations.
Why HCS?
Not Just Hotel Cleaning
While "cleaning" is in our name, our expertise is much broader. We specialize in comprehensive contract and seasonal staffing, hotel management support, and expanded environmental services. Whether you need a full-time outsourced housekeeping department or supplemental labor during Orlando’s peak "Spring Break" or "Holiday" seasons, we provide the infrastructure to keep your operations running smoothly.
Customizable Programs
No two properties in the "Theme Park Capital of the World" are alike. We don't believe in one-size-fits-all solutions. Our team works closely with your General Manager and Executive Housekeeper to tailor each service and staffing program specifically for your property’s layout, occupancy rates, and brand standards.
Exceptional Staff
Our highly-trained team is the backbone of our success. We perform rigorous vetting, including background checks and hospitality-specific training, to ensure our staff seamlessly integrates with your internal culture. We are committed to delivering the best experience for you and your guests, ensuring every interaction reflects your brand's commitment to excellence.
Superior Service
From immaculate rooms to first-class lobby hospitality, you’ll benefit from our benchmark of excellence. We utilize the latest industry tools and eco-friendly chemicals to ensure a deep clean that doesn't just look good but meets the highest sanitization standards.
Trusted by Top Hotel Brands
We specialize in luxury and high-capacity environments. We are proud to be trusted by industry leaders, including Loews Hotels, Miraval by Hyatt, The Ritz-Carlton, and Sheraton. Our ability to maintain the rigorous standards of these global brands makes us the preferred choice for Orlando’s most prestigious properties.
Find Us Nationwide
Our U.S. footprint is large and expanding. Contact HCS to explore opportunities in your city.
Our Green Practices
Being ecologically responsible is more than a badge for us, it’s a high standard. From the certified environmentally approved products and supplies that we use every day to the eco-friendly equipment we bring with us, 'going green' is one of our core practices.
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In Our Customers’ Words
HCS has repeatedly impressed us with their commitment to excellence and drive to exceed our expectations. It's been a pleasure working with the HCS Executive Manager for our property. Our weekly meetings have led to great results.
Our Specialties
We provide top-quality, five-star services, so your luxury hotel has an optimal guest experience.
Our skilled team ensures your resort guests will have a relaxing, enjoyable stay.
We use state-of-the-art cleaning processes, so your spa is a clean and sanitary facility.
Our professional cleaning services keep your restaurant’s kitchen and dining spaces sanitary.
Our team of cleaning experts can clean before, during, and after your event.
We keep your commercial property sparkling - from restrooms to floors to pressure washing.
Our Clients
Let’s Become Partners
From short-term help to long-term staff members for your hotel, restaurant, or other establishments, we can get you the staffing you need. Contact us today!