These Are the Questions You Should Be Asking a Potential Staffing Agency

The world of hospitality never stands still, and a dedicated staff is responsible for keeping that world running. Finding the right talent—those committed to upholding high standards and delivering exceptional customer service—becomes imperative. This is where a staffing agency can step in and help.

What are some questions to ask a potential staffing agency so your hotel or hospitality business continues to run smoothly? Here are five questions to cover when exploring your options.

1. What Hospitality Industry Experience Do You Have?

Only through experience can a staffing agency learn about the unique demands and intricacies of the hospitality industry. When interviewing potential staffing agencies, be sure to ask about their experience in the hospitality world in general and your specific industry.

Experience is great, but positive reviews over those years of experience are even better. Take time to read through client testimonials, as they'll offer great insights into how the company treats its clients and the experiences it provides.

2. What Positions Do You Staff?

While hotels, resorts, and companies that outsource their cleaning needs may all work in the hospitality industry, they may also have different staffing needs.

Are you looking to fill culinary positions? Need housekeepers? Landscaping staff? Pool attendants? Don't be limited by the positions you can fill because your staffing agency can't handle your needs—have a thorough understanding of your staffing needs and interview agencies who can fill them all.

By clarifying which positions an agency specializes in and whether or not they can accommodate your specific staffing requirements, you ensure you'll get suitable candidates for your needs.

3. How Do You Ensure Staff Meets My Criteria?

Knowing how an agency screens potential staff is an essential factor, especially as you navigate trends affecting hiring in the hospitality industry. You'll want to partner with an agency that understands your expectations, screens candidates to match your criteria, and tests proficiencies to ensure an excellent match for your company.

The more upfront work a staffing agency puts into fulfilling your requirements, the more likely you'll find good fits for your business.

4. Do You Handle the Entire Process?

When it comes to outsourcing your hospitality staffing needs, efficiency is paramount. A seamless, comprehensive process will save time and resources, so inquire about an agency's ability to manage the entire process.

A full-service approach is best, from sourcing and screening to ongoing support after candidates have started.

5. What Are Your Rates and Fees?

Understanding all the financial implications of working with a particular staffing agency protects your bottom line. Ask about rates and any additional costs associated with their services. Doing so will help avoid any unpleasant surprises down the road.

Find the Right Staffing Agency and Talent With Hotel Cleaning Services

Hotel Cleaning Services is not only known for our pristine cleaning—we're staffing pros, able to help fill a variety of roles, including:

• Culinary staff
• Day porters
• Housekeeping supervisors
• Room attendants
• Engineering assistants

And more. We'll source, screen, and test candidates to ensure they fit your hospitality business perfectly. Start staffing today!